How We Work
Transparent collaboration process designed for your success. Clear terms, flexible payment options, and dedicated support at every stage.
Our Collaboration Process
Initial Consultation
Free 30-minute discovery call to discuss your project requirements, goals, and timeline. We analyze your needs and provide initial recommendations.
Proposal & Estimate
Within 48 hours, receive a detailed project proposal including scope, timeline, deliverables, and transparent pricing breakdown.
Contract & Kickoff
Sign the service agreement, make initial payment, and schedule kickoff meeting. We set up communication channels and project management tools.
Development & Updates
Regular progress updates via your preferred channel. Weekly demos, milestone reviews, and continuous feedback integration throughout development.
Testing & QA
Comprehensive testing phase including functionality, performance, security, and user acceptance testing before final delivery.
Delivery & Support
Final delivery with complete documentation, source code, and deployment. Includes 30-day warranty period for bug fixes and adjustments.
Contract Terms
Service Agreement
All projects are governed by a written service agreement that clearly defines scope, deliverables, timeline, payment terms, intellectual property rights, and confidentiality obligations.
Intellectual Property
Upon full payment, all intellectual property rights, including source code, designs, and documentation, are transferred to the client. We retain the right to showcase the project in our portfolio unless otherwise agreed.
Confidentiality
We sign NDA agreements at client request. All project information, business data, and proprietary materials are kept strictly confidential and secure.
Warranties
30-day warranty period for bug fixes and technical issues. Extended maintenance and support packages available on monthly or annual basis.
Payment Terms
Project-Based Payment Schedule
- 50% upfront - Due upon contract signing to initiate the project
- 25% at milestone - Due when 50% of development is completed
- 25% on delivery - Due upon final delivery and approval
Hourly Rate Payment
- Billed weekly or bi-weekly based on tracked hours
- Detailed time reports provided with each invoice
- Payment due within 7 days of invoice date
Long-term Engagement
- Monthly retainer billed at the beginning of each month
- Flexible hour allocation with rollover options
- 30-day notice period for contract termination
Accepted Payment Methods
Bank transfer (SEPA/SWIFT), PayPal, Wise, cryptocurrency (BTC, USDT, ETH). All prices quoted in USD or EUR.
Communication
- Slack, Discord, or Teams for daily communication
- Weekly video calls for progress updates
- Email for formal communications and approvals
- Response time: Within 24 hours on business days
Project Management
- Jira, Trello, or Asana for task tracking
- GitHub/GitLab for version control and code reviews
- Figma/Adobe XD for design collaboration
- Real-time access to project progress and documentation
Post-Launch Support
30-Day Warranty
All projects include a 30-day warranty period starting from final delivery. We fix any bugs, technical issues, or defects at no additional cost during this period.
Maintenance Packages
Extended support and maintenance available on monthly or annual contracts:
- Regular security updates and patches
- Performance optimization and monitoring
- Content updates and minor feature additions
- Priority support with faster response times
Emergency Support
Critical issue support available 24/7 for production systems under maintenance contracts. Response time within 2 hours for urgent matters.
Ready to Start Your Project?
Schedule a free consultation to discuss your requirements and get a detailed proposal with transparent pricing.
Get Started Today